Please note: Due to building security regulations, registration will close at 12:00 Noon on Wednesday September 16th and no registrations can be made after that time.

Change Management: A Proactive Approach to Change

Change in organizations today is more rapid, longer lasting and more complex. It is important to understand how to incorporate change management methodologies in initiatives at various levels in the organization. Statistics show that a vast majority of organizational change initiatives underperform, or even fail to produce their intended value, fail to line up with the intended scope, schedule or budget and leave the workforce feeling overused and underappreciated. This session will discuss the increasingly complex role of change in organizations and explore the role that change management can play in supporting organizational and project level changes in meeting or exceeding the projected ROI by ensuring employee engagement, open channels of communication and increased speed of adoption, proficiency and utilization. Finally, we want to share the change management journey in NYCT’s complex portfolio of Asset Management initiatives.

About the Speaker:

Estella L. Boney-Dennis

Estella Boney-Dennis is currently the Deputy Director of Change Management for NYC Transit’s Enterprise Asset Management PMO. She has over twenty-five years of professional experience in Leadership Development/ Executive Coaching, Organizational Development and Training and has been with NYCT for the past 15 years. In her current role as Deputy Director of Change Management, Mrs. Boney-Dennis operates as the PMO’s Change Management Lead on all EAM program and project level initiatives including the Maintenance Planning Taskforce, program management/change management integration project and tools development, Change Management Taskforce, training of practitioners including operational staff and Senior Organizational Leaders in Leading Change, the process mapping tool, etc.

Mrs. Boney- Dennis holds certifications in a variety of assessments and methodologies including: Prosci Change Management methodology, Certified Prosci trainer, Enterprise Change Management, Myers Briggs Type Indicator, Birkman method, DiSC, and Benchmarks 360. In addition, she has received certifications from both Harvard University, John F. Kennedy School of Government (certificate in The Art and Practice of Leadership Development) and Cornell University, School of Industrial and Labor Relations (certification in Human Resource Studies). Mrs. Boney-Dennis received her Bachelor of Arts degree in English from the State University of New York at Albany in 1989, a Master’s degree in Public Administration from New York University in 1999 and a Master of Divinity degree from Drew Theological School in 2008.

In addition to her roles as a change management professional and community builder, Mrs. Boney- Dennis wears many hats. She is an ordained Reverend and serves as Pastor of the New Hope @ New Vista Church and Associate Minister at The New Hope Baptist Church both located in Newark, New Jersey. She is also the wife of Stanley Dennis and the mother of two beautiful children, Rio (18yrs, attending University of Pennsylvania) and Stanley (13yrs, attending St Peter’s Prep High School). Mrs. Boney-Dennis’ core desire is to positively impact organizations, individuals and communities through work devoted to Leadership, Community Development, and Change Management.

 Please note: Due to building security regulations, registration will close at 12:00 Noon on Wednesday September 16th and no registrations can be made after that time.